If there are any issues or you're not satisfied with the quality of your order, you must contact Heartfelt Sympathies within 7 days of receipt at 866-748-3625 ex. 518 or flowers@frontrunner360.com.
Any refund will be processed to the credit card used to place the order for the actual purchase price.
SUBSTITUTION POLICY
Heartfelt Sympathies only uses the freshest flowers and plants available. Depending on the season and availability of particular items, orders will be processed to ensure that the arrangement is as similar as possible to the ordered item. Flower and plant colors, varieties and containers may vary but the type of arrangement (size and shape) will not be affected. If substitution is necessary, other types of flowers or plants of equal or greater value will be used. For one-of-a-kind arrangements (roses, lilies, orchids), color substitution may be necessary.
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© 2013 Heartfelt Sympathies. All Rights Reserved.
3260 Dougall Ave.
Windsor, Ontario, Canada N9E 1S6
1065 Lauzon Rd.
Windsor, Ontario, Canada N8S 3M8
2130 Front Rd.
585 Sandwich St. S.
Amherstburg, Ontario, Canada N9V 0E2
895 Ouellette Ave.
Windsor, Ontario, Canada N9A 4J5
Operated by Families First Funeral Home and Tribute Centre Inc.
Families First Funeral Home and Tribute Centre, a division of Service Corporation International (Canada) ULC | Our Affiliates
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